Privacy Policy

Merigold Ambulance Partner Privacy Policy

Last Updated: 07/02/2024

Thank you for using Merigold Ambulance Partner ("the App"). Merigold Ambulance Partner is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of personal information we collect, how it is used, and the choices you have regarding your information.

Information We Collect

• Personal Information:
• When you register for the App, we may collect personal information such as your name, contact information, and professional credentials.
• Location:
• we are using location service to capture and show the live location of partner user (Driver).

• Booking Information:
• To facilitate ambulance bookings, we may collect information about the patient, pickup location, destination, and any special requirements.
• Usage Data:
• We collect data on how you interact with the App, such as the features you use and the actions you take.
• Device Information:
• We may collect information about your device, including the type of device, operating system, and unique device identifiers.

How We Use Your Information

• Ambulance Booking:
• We use the information you provide to facilitate ambulance bookings and communicate with you regarding the status of bookings.
• Communication:
• We may use your contact information to send you updates about booking requests, app features, and important notifications.
• Improving the App:
• Your usage data helps us analyze and enhance the performance and usability of the App.
• Security and Fraud Prevention:
• We may use your information to ensure the security of the App and to prevent fraudulent activities.

Information Sharing

• Ambulance Providers:
• Your booking information may be shared with ambulance service providers to fulfil your booking requests.
• Service Providers:
• We may share your information with third-party service providers who assist us in operating the App and providing related services.
• Legal Requirements:
• We may disclose your information in response to legal requests or to comply with applicable laws.

Your Choices

• Profile Settings:
• You can review and update your profile information and preferences at any time.
• Communication Preferences:
• You can manage your communication preferences through the App settings.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at merigold.com

By using the App, you agree to the terms outlined in this Privacy Policy.

Thank you for partnering with Merigold Ambulance Partner!