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Privacy Policy Customer

Merigold Ambulance App Privacy Policy

Effective Date: 07/02/2024

Welcome to Merigold Ambulance, a reliable and efficient ambulance booking app designed to provide timely and essential emergency medical services. Your privacy is of utmost importance to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information.

1. Information We Collect

a. Personal Information

We may collect and process the following personal information when you use the Merigold Ambulance app:

  • Contact Information: Name, phone number, email address.
  • Location Data: GPS coordinates for accurate ambulance dispatch.

b. User Data

We may also collect data on your app usage, including:

  • Device Information: Device type, operating system, and unique device identifiers.
  • Log Information: Usage logs, error logs, and other diagnostic data.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Ambulance Booking: To facilitate the booking and dispatch of ambulance services.
  • Communication: To communicate with you regarding your booking and provide updates.
  • Improvements: To enhance and improve our app's functionality and user experience.
  • Analytics: To analyze usage patterns, diagnose technical issues, and optimize our services.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as outlined in this policy. We may share your information with:

  • Emergency Responders: To facilitate ambulance dispatch.
  • Service Providers: Third-party service providers who assist us in operating the app and delivering our services.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You can manage your personal information and communication preferences through the app settings. You may also contact us to access, correct, or delete your personal information.

6. Consent

By using the Merigold Ambulance app, you consent to the terms outlined in this Privacy Policy.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our app.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at merigold.com

Thank you for choosing Merigold Ambulance. Your safety and privacy are our top priorities.